Privacy Policy

1. Who We Are

WeCoParent (“WeCoParent,” “we,” “us,” or “our”) is operated by WE CO PARENT LLC.

For questions about this Privacy Policy or our privacy practices, contact us at hello@wecoparent.com or through our Contact page.

2. Information We Collect

We may collect the following categories of information when you use WeCoParent:

Account Information

• Name
• Email address
• Password credentials, which are stored using secure hashing
• Profile preferences, including profile color
• Account and subscription status

Family and Co-Parenting Information

Information that you or another authorized family member chooses to enter into WeCoParent, including:

• Children’s names and ages
• Parenting and custody schedules
• Parenting plans
• School information and notes
• Medical or health-related notes
• Appointments and activities
• Check-ins
• Other information related to managing your family or co-parenting responsibilities

Some of this information may be considered sensitive personal information under applicable privacy laws.

Communications

We may store:

• Messages exchanged between authorized family members
• Message timestamps
• Audit-history records
• Activity associated with shared family information

Financial and Expense Information

We may collect information relating to:

• Shared expenses
• Expense descriptions
• Receipts and supporting documents
• Payment or reimbursement records
• Subscription status

Payment card information used to purchase a WeCoParent subscription is processed by our payment provider and is not stored directly by WeCoParent unless specifically stated otherwise.

Files and Documents

We may store documents, receipts, images, parenting records, and other files that users upload.

Uploaded files are stored in private, access-controlled storage associated with the appropriate family account.

Location and Check-In Information

Location collection is off by default. It is collected only if a parent separately turns on the setting “Allow location during Teen Check-Ins,” and only at the moment a check-in is intentionally submitted.

WeCoParent does not continuously track or collect background location, and does not build a location history. A visual indicator is shown while location is being read, and access stops immediately once the check-in is submitted.

Location information may include precise or approximate location depending on the device permissions and functionality enabled.

Precise location coordinates are deleted within 30 days of the check-in. The rest of the check-in information may be retained as described in Section 6.

WeCoParent does not use location information for advertising, targeted advertising, profiling, or unrelated analytics, and does not sell it.

Technical Information

We may automatically collect limited technical information, including:

• IP address
• Device type
• Browser type
• Operating system
• Login and security events
• Basic application usage and performance information

We use this information to operate, secure, troubleshoot, and improve the service.

3. Children’s Information

WeCoParent is designed primarily for parents, guardians, and other authorized adults.

Parents or guardians may enter information about children into WeCoParent as part of managing co-parenting and family responsibilities.

The parent or guardian providing that information is responsible for ensuring that they have the authority to provide and use the information.

Teen Check-In (ages 13 and older only)

WeCoParent provides a parent-controlled feature known as Teen Check-In. Teen Check-In is strictly limited to teenagers aged 13 through 17 and may only be used with the authorization of a parent or guardian. Check-ins by, or the collection of information directly from, a child under the age of 13 are prohibited.

Teen Check-In is off by default and can only be turned on from an authenticated adult account. Before it can be turned on, the parent is shown a short Teen Check-In Privacy Notice describing what is collected and why, and must affirmatively confirm the following attestation: “I confirm that my child is at least 13 years old and that this check-in is enabled with my parental consent.” That attestation is recorded with a timestamp. No information is collected through the feature until the attestation has been made.

If you believe a child under 13 has submitted information through this feature, please contact us and we will delete it.

Teen Check-In may collect only:

• Mood the teen selects
• Basic check-in status, such as the place selected
• Date and time of the check-in
• Device location, only if the parent separately enables it

Teen Check-In does not collect:

• A teen’s email address, phone number, or contacts
• Background or continuous location history
• Device information that is not needed for the feature
• Advertising identifiers

Teen Check-In does not create an independent account for the teen.

Location remains strictly optional and off by default. When a parent turns it on, a single timestamped location reading is taken at the moment a check-in is submitted, with an on-screen indicator. There is no continuous or background location tracking.

Parents or guardians control access to Teen Check-In through the adult account and applicable device or PIN controls.

A parent can turn Teen Check-In off at any time, withdraw the attestation, stop future collection, change the location permission, and request deletion of eligible check-in information.

Mood and check-in information is retained for 12 months. Precise location coordinates are deleted within 30 days. Records of the parental attestation are retained for 6 years after it ends.

Teen Check-In information is not used for advertising, targeted advertising, or profiling, and is not sold.

4. How We Use Information

We use personal information to:

• Create and maintain user accounts
• Provide the WeCoParent service
• Allow authorized family members to coordinate information between households
• Maintain shared calendars, schedules, expenses, messages, documents, and parenting information
• Provide check-in and Teen Check-In functionality
• Authenticate users and protect account security
• Send transactional communications such as account confirmations, invitations, password resets, security alerts, and service notices
• Process subscriptions and payments
• Provide customer support
• Detect, investigate, and prevent fraud, abuse, security incidents, and misuse
• Maintain system integrity and audit records
• Comply with legal obligations
• Improve the reliability and functionality of the service

We do not sell personal information.

We do not use private family information for advertising.

We do not use children’s information for advertising.

5. Who Can Access or Receive Your Information

Family Members

Family information is not publicly available.

Under normal operation, family information is available only to authorized members of the applicable family circle based on their account permissions.

WeCoParent uses technical safeguards, including family-scoped access controls and row-level security, to help prevent users from accessing information belonging to families they are not authorized to access.

Service Providers

We share limited information with companies that help us operate the service. Current service providers and their roles are:

• Supabase for database services, authentication, and secure private file storage
• Stripe for subscription and payment processing

Stripe processes payment card information directly. WeCoParent does not store full payment card information.

Supabase stores database records, authentication information, and private uploaded files.

We do not use third-party tracking or advertising analytics cookies or software development kits (SDKs).

These providers may process information only as necessary to provide services to WeCoParent and subject to their contractual and legal obligations.

Legal and Safety Disclosures

We may access, preserve, or disclose information when we reasonably believe it is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, warrant, or other lawful legal process
• Protect the rights, safety, or property of WeCoParent, our users, children, or others
• Investigate or prevent fraud, abuse, security incidents, or violations of our policies
• Establish, exercise, or defend legal claims
• Respond to an emergency involving a risk of harm

Nothing in WeCoParent determines whether a parent or other user has legal authority to access a child’s information under a custody agreement, parenting plan, court order, or applicable law.

Users are responsible for complying with any custody order, parenting agreement, or other legal restriction that applies to them.

6. Data Retention and Deletion

We retain personal information for as long as reasonably necessary to provide the service and fulfill the purposes described in this Privacy Policy.

Account and family information generally remains stored while an account is active.

Certain records, including messages and audit-history entries, may be maintained for a longer period where reasonably necessary to:

• Preserve the integrity of shared family records
• Maintain an accurate history of activity
• Resolve disputes
• Prevent fraud or abuse
• Establish or defend legal claims
• Comply with applicable legal obligations

Users may not be able to edit or delete certain historical audit records directly, and WeCoParent may delete, restrict, de-identify, or otherwise process retained information when required by applicable law.

Our current retention schedule is:

• Mood information from Teen Check-In: 12 months
• Basic Teen Check-In records: 12 months
• Precise location coordinates: deleted within 30 days
• Records of the parental 13+ attestation: 6 years after it ends
• Adult profile information and family or child information entered by an adult: while the account is active, then deleted or de-identified in production systems within 30 days of a valid deletion request
• Calendars, parenting plans, documents, and medical or school information: while the account is active
• Messages and audit-history entries: 3 years after an account is closed
• Security and login records: 12 months
• Subscription, payment, and accounting records: up to 7 years where required by law
• Support communications: 3 years after an account is closed

Following a valid account deletion request, WeCoParent will delete or de-identify personal information in production systems within 30 days, except where retention is required or permitted by law or where a longer period is listed above.

Backup copies are retained separately and are generally overwritten or deleted within 90 days through our hosting provider’s normal backup cycle. Deletion from backups is not immediate, and the exact timing depends on the hosting platform.

We may preserve information for longer only where required by law, such as a legal hold or a valid legal request.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information in a portable format
• Object to or limit certain processing
• Withdraw consent where processing is based on consent
• Appeal certain decisions relating to a privacy request where applicable law provides that right

To make a privacy request, contact hello@wecoparent.com.

We may need to verify your identity before completing a request.

We generally aim to respond to verified privacy requests within 45 days, or within the period required by applicable law.

Where permitted by law, we may extend the response period and will notify you if additional time is needed.

If we deny a request and applicable law gives you the right to appeal, we will provide instructions for submitting an appeal.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information.

Depending on the system involved, these safeguards may include:

• Encryption of data in transit
• Encryption of data at rest
• Access controls
• Family-scoped authorization controls, including row-level security (RLS)
• Restricted access to private files

No method of electronic storage or transmission is completely secure.

Users should protect their accounts by using a strong, unique password and keeping login credentials and Teen Check-In PINs confidential.

9. Data Breach Notification

If WeCoParent becomes aware of a security incident involving personal information, we will investigate the incident and provide notifications to affected users, regulators, or others when required by applicable law.

10. Third-Party Services and Links

WeCoParent may contain links to third-party websites or services.

Their privacy practices are governed by their own privacy policies, and WeCoParent is not responsible for the privacy practices of third-party websites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy as WeCoParent develops or as legal requirements change.

When we make changes, we will update the Last Updated date at the top of this page.

If we make material changes, we may provide additional notice through the application, by email, or by another appropriate method.

12. Contact Us

Questions, concerns, or privacy requests may be submitted through our Contact page or by emailing:

hello@wecoparent.com

WE CO PARENT LLC
2807 N Parham Rd, Ste 320 #7874
Henrico, Virginia 23294

For the terms that govern your use of WeCoParent, see our Terms of Service.